Terms of Use

4.1. General Obligations

Clients, Authorized Users, and End-Users must use the Services lawfully, responsibly, and in accordance with this Agreement. Clients must not use the Services in a manner that infringes third-party rights, compromises security, violates applicable laws, or creates unreasonable risks to individuals, organizations, or the Platform.

4.2. Responsibility for Client Data

Clients are responsible for the legality, accuracy, integrity, and permitted use of Client Data and materials submitted through the Services. Clients must not upload, generate, transmit, or distribute content that violates intellectual property rights, privacy rights, contractual obligations, or applicable law.

4.3. Prohibited Activities

The following activities are prohibited:

1. 1. 1. Illegal or fraudulent conduct: Using the Services to facilitate fraud, deception, identity theft, money laundering, unlawful transactions, or other illegal activities.
      2. Harmful or abusive content: Generating or distributing unlawful threats, harassment, discriminatory abuse, or content intended to facilitate harm.
      3. Privacy violations: Collecting, disclosing, processing, or accessing Personal Data without appropriate legal authorization.
      4. Unauthorized system access: Attempting to hack, bypass, disrupt, or compromise the Platform, connected systems, or other Clients’ environments.
      5. Malicious software: Creating, distributing, or facilitating malware, malicious code, unauthorized intrusion, or system exploitation.
      6. Misrepresentation and impersonation: Using AI Agents to deceptively impersonate individuals or organizations, fabricate authorization, or mislead users about material facts.
      7. Unsolicited communications: Sending spam, unlawful bulk messages, phishing communications, or other unsolicited content in violation of applicable laws or platform rules.
      8. Intellectual property violations: Using unauthorized copyrighted, confidential, proprietary, or otherwise protected information.
      9. Unauthorized scraping or data extraction: Accessing, crawling, or extracting information from websites or systems without the necessary rights or permissions.
      10. Service interference: Performing activities that materially degrade, disrupt, overload, or compromise the Platform or its infrastructure.
      11. Unauthorized resale or redistribution: Reselling, sublicensing, or providing access to the Services outside permitted Subscription, partner, or contractual arrangements.
      12. Unauthorized model extraction: Attempting to reverse-engineer, copy, extract, or reproduce proprietary Platform components or underlying technologies in violation of applicable law or contractual rights.
      13. Sanctions violations: Using the Services in violation of applicable export controls, trade restrictions, or economic sanctions.

4.4. AI-Specific Responsibilities

Clients acknowledge that AI-powered technologies may generate content that is inaccurate, incomplete, outdated, biased, inconsistent, or inappropriate for a particular context. Clients agree to apply reasonable judgment and appropriate review before relying on AI-generated Outputs or deploying them in circumstances where inaccuracies may cause material harm.

4.5. Sensitive and High-Impact Use Cases

The Services are not intended to replace qualified professional judgment in medical, legal, financial, employment, insurance, or other regulated or consequential matters.Clients must not use AI-generated Outputs as the sole basis for high-impact decisions affecting individuals’ legal rights, financial standing, employment, health, safety, or access to essential services without appropriate safeguards and lawful authorization. Clients are responsible for assessing whether their intended deployment requires additional compliance measures, disclosures, validation, human oversight, or contractual arrangements.

4.6. Autonomous and Automated Workflows

Clients are responsible for reviewing and authorizing the capabilities and permissions granted to AI Agents performing automated tasks. Koronik.AI does not guarantee that automated actions will always be accurate, appropriate, reversible, or consistent with the Client’s intended objectives. Clients should establish safeguards, transaction limits, approval requirements, monitoring, and escalation procedures appropriate to the risks of each workflow.

4.7. AI Transparency

Where required by applicable law or relevant platform policies, Clients must disclose that End-Users are communicating with an AI system. Clients must not intentionally represent AI-generated content as human-generated where doing so would be materially deceptive or unlawful.

4.8. Data Accuracy and Verification

AI Agents may produce incorrect or misleading Outputs even when Knowledge Sources appear accurate. Clients are responsible for assessing the reliability of information used in consequential communications, recommendations, transactions, and business operations.

4.9. Third-Party AI Providers

Certain Services may incorporate AI models, algorithms, infrastructure, or other technologies developed or operated by third parties. The performance, accuracy, and availability of those technologies may vary. Clients acknowledge that Outputs produced through such technologies may be non-unique and subject to limitations inherent in generative AI systems.

4.10. AI Models and Service Changes

Koronik.AI may update or replace underlying AI models and related technologies to improve capabilities, reliability, security, or operational performance. Such changes may affect the characteristics, consistency, or behavior of Outputs.

4.11. Compliance with Applicable Laws

Clients are responsible for ensuring that their use of AI Agents, Client Data, and automated workflows complies with laws and regulations applicable to their businesses, geographic locations, and intended use cases. Koronik.AI does not represent that every available feature is suitable for every regulatory environment.

4.12. Reporting Misuse

Clients must promptly report suspected security incidents, unauthorized access, or significant misuse of the Services through [Security/Support Contact].

4.13. Enforcement

Koronik.AI may investigate suspected violations of this Agreement or its Acceptable Use Policy. Where reasonably necessary, we may:

1. 1. 1. Restrict or suspend affected accounts, agents, or features;
      2. Remove or block unlawful or prohibited content;
      3. Request corrective measures;
      4. Temporarily limit usage to protect security or stability;
      5. Terminate access in cases of material or repeated violations;
      6. Cooperate with lawful requests from competent authorities.

Where appropriate and reasonably practicable, we will provide notice and an opportunity to correct non-material violations before taking restrictive action. Immediate restrictions may be necessary where continued use presents a significant legal, security, or safety risk.

4.14. Client Indemnification

To the extent permitted by applicable law, the Client agrees to defend, indemnify, and hold harmless Koronik.AI, its operating entity, affiliates, officers, employees, and authorized representatives against third-party claims, losses, and reasonable expenses arising from:

1. 1. 1. Unlawful Client Data or unauthorized use of third-party content;
      2. Material violations of this Agreement by the Client;
      3. Unauthorized or unlawful activities conducted through Client-configured AI Agents;
      4. Infringement of third-party intellectual property or privacy rights by Client-provided materials;

The Client’s fraud, willful misconduct, or unlawful activities. This indemnification does not apply to the extent a claim results from Koronik.AI’s own breach of this Agreement, negligence, or unlawful conduct.